Customer Testimonials

(Translated by Google) Excellent service, I highly recommend agent Alberto. (Original) Muy buena atención recomendable el agente Alberto

Albert is great . He help me find the right car , a perfect car !

We had an awesome experience at this dealership. Quick story time. My wife and I went to the Toyota dealer in Mamaroneck to get a camry that we saw online in their inventory. This would have been our second vehicle from them. We told them that we were going to purchase the Camry the same way that we purchased our Highlander which was with no money down and with a check from our credit union for the total cost of the vehicle. As an agreement to "hold' the car, I added it to my insurance policy, as the salesman ... Read More

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Google - Jun 10, 2026

We had an awesome experience at this dealership. Quick story time. My wife and I went to the Toyota dealer in Mamaroneck to get a camry that we saw online in their inventory. This would have been our second vehicle from them. We told them that we were going to purchase the Camry the same way that we purchased our Highlander which was with no money down and with a check from our credit union for the total cost of the vehicle. As an agreement to "hold' the car, I added it to my insurance policy, as the salesman requested I do while I wait for the check. Fast forward a few days, I get a text message telling me that they sold the Camry to someone else. I contacted the salesman to ask if I would be reimbursed for any changes to my insurance? There was no response. So we went to Toyota of Greenwich. The experience was the total opposite of Mamaroneck. They were extremely patient and helpful. They addressed every concern honestly and quickly. And all communication was timely. A big thank you to our salesman Matthew Soto. Truly a great experience. The entire team in Greenwich is amazing. Definitely recommend Toyota of Greenwich for your next purchase. The salesman from Mamaroneck reached back out to me a few times. When I finally responded, they told me that the customer that they sold the car to, couldn't get approved, and the car was now still available. I told them that I wouldn't be coming back

I can't thank the services team at Toyota of Greenwich enough for helping me. They were incredibly professional, kind, knowledgeable, and efficient. My issue was addressed immediately, communicated thoroughly throughout the process, and I know I got a great deal on the service. Highly recommend, even if you don't have a Toyota!

⭐⭐⭐⭐⭐ Excellent Experience at Toyota of Greenwich On May 5, 2026, I had an outstanding experience at Toyota of Greenwich. I would like to especially thank Matthew Plaza Soto and José Sorto for their exceptional service. From the very beginning, they were friendly, patient, knowledgeable, and highly professional. They guided me through the entire process quickly and efficiently, answering all my questions and making everything easy to understand. Their expertise and dedication to customer satisfaction were evident every step of the way. The dealership itself was very clean, well-organized, and offered a great selection of both new and used vehicles. The atmosphere was ... Read More

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Google - Jun 3, 2026

⭐⭐⭐⭐⭐ Excellent Experience at Toyota of Greenwich On May 5, 2026, I had an outstanding experience at Toyota of Greenwich. I would like to especially thank Matthew Plaza Soto and José Sorto for their exceptional service. From the very beginning, they were friendly, patient, knowledgeable, and highly professional. They guided me through the entire process quickly and efficiently, answering all my questions and making everything easy to understand. Their expertise and dedication to customer satisfaction were evident every step of the way. The dealership itself was very clean, well-organized, and offered a great selection of both new and used vehicles. The atmosphere was welcoming and comfortable, making the car-buying experience enjoyable. What impressed me the most was their willingness to work hard to find the best solution for me. They truly go the extra mile to help customers drive away in a vehicle, regardless of their credit situation. They are committed to finding options that work and making the process as smooth as possible. I highly recommend Toyota of Greenwich and especially Matthew Plaza Soto and José Sorto. If you’re looking for a dealership that provides outstanding customer service, professionalism, and genuine care for its customers, this is the place to go. They will not disappoint! ⭐⭐⭐⭐⭐ Highly recommended!

Excellent service. Just a bought a new Highlander and the process couldn't have gone more smoothly. Great place to buy a car. Thank you

(Translated by Google) Thank you so much, Matthew, for your help! Very friendly service! I'm very happy with my Tacoma! An excellent seller, I highly recommend him! (Original) Muchas gracias Matthew por su ayuda, un servicio muy amable! Estoy muy feliz con mi Tacoma! Un excelente vendedor lo recomiendo!

I had an excellent experience purchasing my vehicle. The entire team was professional, efficient, and incredibly helpful throughout the process. A special thank you to Matthew Plaza Soto, who went above and beyond to make everything smooth and stress-free. His kindness, attention to detail, and personalized service made me feel truly valued as a customer. I highly recommend this dealership to anyone looking for outstanding customer service and a great car-buying experience!

I had an outstanding experience at Toyota of Greenwich. Robert C. Schiavone provided exceptional customer service from start to finish. He was incredibly personable, patient, and professional. Robert took the time to truly listen, answered all of my questions thoroughly, and made the entire experience smooth and stress-free. It’s rare to find someone so attentive and genuinely caring. He is truly one of the best, and I highly recommend asking for him if you visit Toyota of Greenwich.

Matthew Plaza Soto was a fantastic sales person. Informed, calm, helpful and honest. He really knows cars. We purchased a great car from him. I will recommend him and the dealership - which has a great business manager too - to my friends.

Top quality company. Like to specifically mention Doug, who’s in charge of rental cars. Considerate professionals that get the job done… Without drama.

Cesar A was very helpful. I was driving from PA and notice a oil leak and they promptly look at the car to make sure everything was fine

We had the best experience buying our 2026 Toyota RAV4 here! We requested it in a premium paint, which was not easy to procure but the sales professional David Sullivan made it possible - they even moved it from a different dealership for us! What I appreciated the most is that all the extra services were presented to us but not pushed on us like some other dealerships do. The experience was friendly and nice, we felt that they had our best interest at heart as opposed to our experience with a different dealership with pushy people.

Matt at Toyota of Greenwich was great to work with. He made the whole process smooth, answered all our questions, and didn’t pressure us at all. Highly recommend!

Excellent experience purchasing my 2026 Tacoma. Galina was great to deal with and everyone worked with me to meet my payment goals. This is the second vehicle I have purchased from Toyota of Greenwich and it won’t be the last. 👍🏻

(Translated by Google) Great! I'm very grateful for my experience working with Jose and Alberto and I highly recommend buying cars here. Thanks for everything. (Original) Chévere. La experiencia trabajando con Jose y Alberto muy agradecido y lo recomiendo comprar carros aquí. Gracias por todo.

José sorteo was great thank you for helping me

(Translated by Google) Excellent service, thank you very much! Matthew (Original) Excelente servicio, muchas gracias! Matthew

I came to Toyota in Greenwich after visiting another dealership, and my experience here was so much better. Albert and Jose were very transparent with the numbers, didn’t hide any fees, and everything felt fair from the start. They weren’t pushy at all they really focused on building trust. They went above and beyond to help me get a car quickly after mine broke down. I had no transportation, and they made the process smooth by fitting me into their busy schedule so I could get back to commuting to work without stress. I also appreciated that they ... Read More

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Google - Apr 11, 2026

I came to Toyota in Greenwich after visiting another dealership, and my experience here was so much better. Albert and Jose were very transparent with the numbers, didn’t hide any fees, and everything felt fair from the start. They weren’t pushy at all they really focused on building trust. They went above and beyond to help me get a car quickly after mine broke down. I had no transportation, and they made the process smooth by fitting me into their busy schedule so I could get back to commuting to work without stress. I also appreciated that they speak Spanish it made the experience even more comfortable. Thank you, Jose and Albert! I love my new Corolla 💕

Easy and seamless experience with Dave helping me get a new Tundra!

"I had a fantastic experience at Toyota of Greenwich! Matt was incredibly helpful and professional throughout the entire process of buying my new Highlander. I also want to give a huge shoutout to Jose, who worked incredibly hard to get the car to the dealership quickly so I didn't have to wait. Both guys went above and beyond to make the experience smooth and stress-free. If you're looking for a new vehicle, I highly recommend asking for Matt and Jose!" "Five-star service all around!

Thank you so much i drove 3 hours to pick up my 26 highlander , Jose SORTO helped me out with the finance and Leon his sales associate.

Have been leasing with another Toyota dealership for years now and felt that they weren't taking care of a long time customer. Decided to take my services to Toyota of Greenwich and they were an absolute pleasure. Salesperson Matt was very helpful, responsive, and professional from our first interaction over the phone all the way to driving out with my new lease. We originally planned for a Rav 4 but decided on our meeting day if I could check out the Corolla Cross and with no hesitation at all let me check out both cars while giving plenty of information ... Read More

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Google - Mar 25, 2026

Have been leasing with another Toyota dealership for years now and felt that they weren't taking care of a long time customer. Decided to take my services to Toyota of Greenwich and they were an absolute pleasure. Salesperson Matt was very helpful, responsive, and professional from our first interaction over the phone all the way to driving out with my new lease. We originally planned for a Rav 4 but decided on our meeting day if I could check out the Corolla Cross and with no hesitation at all let me check out both cars while giving plenty of information about both. Manager GB made sure to check in on us making us feel welcome and respected. Felicia was very helpful with all the paperwork. Overall a great experience and will be happy to continue doing business here. Thank you Matt!

This was truly a dream experience! I’ve owned three Toyotas and have dealt with many dealerships, but Toyota of Greenwich is by far the best. I saw a car online, filled out an interest form, and they called me with all the numbers,lease price, money down, etc. When I arrived the next day, there were zero surprises. The price they quoted over the phone was exactly what was on the paperwork. Everything was ready for me, from the insurance to the final documents. Matthew was incredible! He was so patient and kind during our test drive and took ... Read More

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Google - Mar 25, 2026

This was truly a dream experience! I’ve owned three Toyotas and have dealt with many dealerships, but Toyota of Greenwich is by far the best. I saw a car online, filled out an interest form, and they called me with all the numbers,lease price, money down, etc. When I arrived the next day, there were zero surprises. The price they quoted over the phone was exactly what was on the paperwork. Everything was ready for me, from the insurance to the final documents. Matthew was incredible! He was so patient and kind during our test drive and took the time to help me set up the infotainment and learn every feature. Felicia in finance was also amazing; she is organized, transparent, and made the paperwork feel effortless. If you want a dealership that is honest and well-prepared, go here!

Thank you for excellent service ! Jose and Matt took care of me

The team at this dealership is second to none. We worked with Leon who was a class act and didn’t possess any of the negative traits that have become too common among car salesmen. If you are thinking about buying a car, make sure Toyota of Greenwich is at the top of your list.

Yesterday I made a call to TOYOTA OF GREENWICH about a particular vehicle. Owais made sure the vehicle was available and personally pick me up and take me to the dealership so I can come see the vehicle! I’m very satisfied with the service here ! Great team . Also the manager Jose made sure he can accommodate on the price ! Owais is very knowledgeable, I would recommend him to everyone.

Great experience with Dave!

(Translated by Google) Excellent service by José and Matt (Original) Excelente servicio por José y Matt

I came to service on Thursday to service my daughter’s Toyota Corolla. Two salesman approached me on possibly considering an upgrade. Unfortunately my daughter’s vehicle I can’t trade. However, I am open for a new vehicle. Owais and Matt and the team here at Toyota of Greenwich help me and it was the best experience. I am now a proud owner of this 2025 Toyota rav4 limited !! 😎

My mother and i have been coming to this deslership so many times to see jose. We were introduced to owais, he made sure i know all the whistles and bells of this rav4. Very happy thank you to the team at toyota of greenwich CT. Especially the finance manager feñica

We had a wonderful experience at this dealership. Galina was an absolute delight - she was knowledgeable without ever being pushy, and was just fun to spend the day with. She helped us get our new Prius and we couldn’t be happier.

I saw this great gentleman owais today. I was in service and I was thinking of looking for another vehicle. This man help me pick the exact vehicle I was looking for . Outstanding

Amazing staff Albert sold me my new car I’m so happy and they were very quick I got my car the same day and was back at home just in time to greet my daughter from school!

We recently purchased a Sequoia from this dealership. Matthew Soto was very responsible, friendly, and knowledgeable throughout the process. Trading in our old Jeep was seamless and they were also able to register the car in MA where it will be long-term. A wonderful experience from start to finish!

Happy with my Highlander Thank you Albert and Toyota Greenwich for everything

Had a nice experience here. The staff was friendly and Albert, who helped me, was very knowledgable and courteous. Would recommend.

Albert helped me find a great truck! Couldn’t recommend Toyota Greenwich enough!

(Translated by Google) Very grateful to Matthew Jose and Felicia, they always provide excellent service! Very happy with my new Tundra! (Original) Muy agradecido con Matthew Jose y Felicia, siempre brindan una excelente atención! Muy feliz con mi nueva Tundra!

José And Leon are great Thank you for everything

(Translated by Google) I am very grateful to God and to these guys, Alberto and José, for the attention they gave me during my purchase. It was a pleasure. Thank you. (Original) Estoy muy agradecida con Dios y con estos muchachos Alberto y José por la atención que me dieron en mi compra es un placer Grasias

Toyota of Greenwich was able to help me find the vehicle I was looking for in a timely manner. Upon coming in I was introduced to Albert after dealing directly with the GM Sharon & GSM Bob. Albert was very eager to help and make the process quick and smooth all while showing me what the dealership had to offer. Bob did my financing paperwork and helped me get that done quickly and transparently. All in all a great experience and would highly recommend to do business here.

I could not be happier! Originally, I called Westport Toyota because they were closer. Greenwich charges $199 for a diagnosis, Westport charges $254. According to Westport I needed 2 oxygen sensors at $600/each + labor = $1600!!!! I called Greenwich and they told me I would be out of there definitely under $1K. As it turns out, I did not need 2 sensors, only one was not working properly. I got an oil change and one sensor removed & a replacement of a gasket and another oddball thing or two for $744. I am so happy with Greenwich. Plus, they are very close to shops and places to ... Read More

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Google - Dec 22, 2025

I could not be happier! Originally, I called Westport Toyota because they were closer. Greenwich charges $199 for a diagnosis, Westport charges $254. According to Westport I needed 2 oxygen sensors at $600/each + labor = $1600!!!! I called Greenwich and they told me I would be out of there definitely under $1K. As it turns out, I did not need 2 sensors, only one was not working properly. I got an oil change and one sensor removed & a replacement of a gasket and another oddball thing or two for $744. I am so happy with Greenwich. Plus, they are very close to shops and places to eat and take a nice walk while you are waiting. KUDO'S TO GREENWICH TOYOTA!!!!!

This is the best service department I have ever interacted with. They are kind, communicative, efficient and accommodating. It still takes the same amount of time to fix things but the whole experience is better which makes me a happy customer. Special shout out to Rob S. for his consistent great attitude and customer service.

Called parts department with advice on an internet order to them and the parts person was superb!! Patient detailed, making sure I had the correct parts to order. Above and beyond. THANK YOU

David and his team took wonderful care of us and went above and beyond to find us the perfect car and to work with our often crazy schedules. They are a pleasure to work with and that is why we've been going back for over ten years.

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Dave and bob was great

Recently purchased a 2017 Rav4. I drove an hour to this dealer and was expecting the typical salesman pitch on the car. When i walked in I was greeted with smiles and a warm welcome. Keith the salesman that took care of me was one the friendliest salesman that I have ever met at a dealer. He was very thorough and made sure all my questions and concerns were answered. He was not pushy at all. Really made me feel like a family member. When I'm ready to purchase my next car, Toyota of Greenwich will be my first choice. ... Read More

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Google - Dec 8, 2025

Recently purchased a 2017 Rav4. I drove an hour to this dealer and was expecting the typical salesman pitch on the car. When i walked in I was greeted with smiles and a warm welcome. Keith the salesman that took care of me was one the friendliest salesman that I have ever met at a dealer. He was very thorough and made sure all my questions and concerns were answered. He was not pushy at all. Really made me feel like a family member. When I'm ready to purchase my next car, Toyota of Greenwich will be my first choice. They are a family business that treats you like family. I would highly recommend a visit there if you're in the market for a new or used car. Thank you for a smooth and friendly purchase.

I had an outstanding experience at Toyota of Greenwich! From start to finish, the service was exceptional. My salesman Albert went above and beyond to help me — patient, knowledgeable, and genuinely focused on making sure I was comfortable with every step of the process. I also want to shout out Jose and Bob, who were equally attentive and made the whole experience smooth and enjoyable. The entire team made me feel welcomed and well taken care of. If you want top-tier customer service and a team that truly values you, this is the place to go. I absolutely recommend them! 🚗✨

Everyone at the Toyota of Greenwich was so accommodating and welcoming. I came in to buy my first car, a 2025 Toyota Camry. Leon and Jose patiently answered all of the questions my parents and I had. The process was so simple and they gave me time to look at my options and test drive a vehicle. Thank you everyone!

Very easy car buying experience. Appreciated working with Leon for my new Toyota Camry. Was prompt, professional and timely. Could not recommend any higher.

Great service. Found a hard to find vehicle in record time. Went to get it at another dealership out of State. Set up my new car with my insurance company before I could even reach out to them. Got my plates and registered the car with the State so I didn’t even have to go to the DMV.

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(Translated by Google) Alberto Rodríguez is an excellent person, I highly recommend him. (Original) Alberto Rodríguez una excelente persona en realidad lo recomiendo mucho

I had to make the time to recognize the employee Rob Schiavone who assisted me yesterday. His professionalism was the kind you would hope for from a company like Toyota. Along with his professionalism, he went out of his way to demonstrate kindness and any way to make my experience better. Thank you Robert and Good job Toyota of Greenwich for employing the people that make these experiences great.

Excellent experience Albert was very professional and helpful

Great service, very attentive!

Worked with Mathew Soto to get a new Grand Highlander. Excellent vehicle in high demand so we had to order the one we wanted. Matthew patiently showed us many options on our initial visit and we decided to order the highlander. No pressure, just friendly and helpful. When the vehicle arrived pickup was smooth and drama free as expected. Would recommend to pay him a visit.

David Sullivan and the entire team there are so genuine and helpful! I highly recommend buying your next vehicle from them!

My thanks to Dave Sullivan and of course Toyota. My husband of 59 years recently passed away unexpectedly. I was left with his many toys and his truck. I turned to Dave and he took in my 2021 RAV4 and the 2022 Nissan truck and I was lucky enough to get a refund. He took away so much of my stress and handled it himself. I will always be grateful to him and Toyota. Sincerely, Judy Fischer

(Translated by Google) Excellent, no problems, very good service from Albert and José (Original) Excelente , sin novedad , la atención muy buena de Albert y José

I just bought my Toyota Cross and Keith was such a great help. He was very attentive, always ready to help advise, and created a very friendly atmosphere. I highly recommend Keith for your car needs. Toyota Greenwich in general are an amazing team.

Keith is an excellent salesman I ever worked with. He is so easy to communicate with and very helpful!

Matthew one of the best guys he help me out to get my truck it was so I’m so happy with it.

(Translated by Google) Many thanks to Matthew for all the help with my new vehicle! 100% recommended! (Original) Muchas gracias a Matthew por toda la ayuda con mi nuevo vehículo! 100% recomendado!

(Translated by Google) Many thanks to Matthew, very happy with my new vehicle!! (Original) Muchas gracias a Matthew muy feliz con mi nuevo vehículo!!

We’re so thankful to the sales & service people, particularly David Sullivan, at Toyota of Greenwich for their assistance in purchasing our 2025 Sienna Limited Hybrid. We originally contacted them in early 2025. We knew what we wanted, but were told it would have to be built and might take 6 mos. Dave helped us with our purchase of a pre-owned ‘21 Sienna that we drove while waiting for the newer model to arrive. Mid-August we received the call that the ‘25 vehicle would be arriving and ready in September. We appreciated so much the expertise, knowledge and handholding from David and later the ... Read More

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Google - Sep 13, 2025

We’re so thankful to the sales & service people, particularly David Sullivan, at Toyota of Greenwich for their assistance in purchasing our 2025 Sienna Limited Hybrid. We originally contacted them in early 2025. We knew what we wanted, but were told it would have to be built and might take 6 mos. Dave helped us with our purchase of a pre-owned ‘21 Sienna that we drove while waiting for the newer model to arrive. Mid-August we received the call that the ‘25 vehicle would be arriving and ready in September. We appreciated so much the expertise, knowledge and handholding from David and later the efforts of the service dept to do final preps of the vehicle and assistance from a Albert (another sales person) to assist with the setting up CarPlay and and other technical details in the car. We’re very excited to get on the road with our new vehicle! Thanks again, guys !! Kim & Brian Raney

(Translated by Google) Thank you so much, Matthew and Jose. I'm very happy with my new Grand Highlander! 100% recommended! (Original) Muchas gracias Matthew y Jose, muy feliz con mi nueva Grand Highlander! 100% recomendados!

Drove 45 minutes to this specific dealer only to test drive a car and, because of the excellent service from Albert, came back to purchase. Albert and staff made the process so simple and smooth. Definitely recommend.

Recently leased a Land Cruiser from here. Great service. Made everything extremely easy. Could just enjoy the excitement of the new car. Thanks Albert for being so patient and helpful.

Great dealership, everyone was super helpful and accommodating during the process of buying new car.

Had a great expirience with Toyota of Greenwich! Very helpful and informative staff.

I bought my brand new Toyota Last week and sales person Mathew Soto helping me a lot to choose right vehicle for me. He is such a fantastic sales person. And owner of the Greenwich Toyota he is very great person to deal with. I personally highly recommended if anyone who wants to buy any Toyota vehicle must visit Toyota of Greenwich.

Wonderful experience. Great car. Great service. Thank you, Dave

This is simply the best car dealership I have ever been to! Galina was so wonderful and made the experience of leasing a new car fun and exciting. I never felt pressured and the entire staff was knowledgeable and friendly. I love my car.

(Translated by Google) Excellent service. From Matthew. The help they gave me was incredible. 100% recommended (Original) Excelénte servicio. De parte de matthew La ayuda que me dieron fué increible 100% recomendado

(Translated by Google) Excellent service! The guy who helped me was super nice. His name is Matthew. Excellent service, thank you very much! (Original) Un excelente service el chico que me atendió super bueno su nombre es Matthew excelente servicio muchas gracias

Galina was amazing. It was a very pleasurable experience. Highly recommend using them!!

I want to thank Matthew for all the help, I am very Happy With my new 2025 Tacoma! 100 percent recommended!

Went in to buy a Toyota we saw in the car lot in the Morning. From the moment I walked in Dave Sullivan was kind & helpful. I wanted to test drive the car before I proceeded with the purchase. Which was not a problem. We went came back, sat down and did all the paperwork. Walked out with the car same day. David was fun knowledgeable and happy to discuss anything I had questions for. David, Jose, Felicia and Matthew were all so very helpful. Everyone I came into contact with was so nice. I wil definitely go back ... Read More

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Google - Aug 24, 2025

Went in to buy a Toyota we saw in the car lot in the Morning. From the moment I walked in Dave Sullivan was kind & helpful. I wanted to test drive the car before I proceeded with the purchase. Which was not a problem. We went came back, sat down and did all the paperwork. Walked out with the car same day. David was fun knowledgeable and happy to discuss anything I had questions for. David, Jose, Felicia and Matthew were all so very helpful. Everyone I came into contact with was so nice. I wil definitely go back for our next car. Go see Dave for your new car he was so fun and not pushy at all. The only thing that was wrong with Dave is that there aren’t two of him! Thanks Dave! -Luis

Leon was great salesperson. Very accommodating… Knowledgeable. It was a great experience all around.

We have just completed purchasing our 8th car from Greenwich Toyota. Each one was purchased through David Sullivan. He is wonderful to work with and true to his word. David has always been there when we called and we trust him.

Albert and Jose were very helpful and kind. Albert helped us from beginning to end he went above and beyond and explained every detail to my Mom. Thank you both!!

Leon Alvarez was an excellent sales representative. Super easy process. If you’re looking for a Toyota ask for Leon.

Had a wonderful experience with Toyota of Greenwich. Keith Britt was amazing. Super knowledgeable about his cars. He helped us settle on the new 2025 Hybrid Highlander Nightshade edition. No running around for answers he was prompt and able to answer any question we had. We have owned Toyotas for over 20 years and we keep coming back for a reason. We will go back to Keith to upgrade our 2015 Sienna!

(Translated by Google) Excellent service. The help I received was incredible. 100% recommended. José Sorto and Alberto Rodriguez: they're the best. (Original) Excelénte servicio. La ayuda que me dieron fué increible. 100% recomendado. José Sorto y Alberto Rodriguez: they're the Best

Salesman was very low key and knowledgeable. Everything went very smoothly

First rate service. David Sullivan is the consummate professional who is knowledgeable and courteous. Our relationship has been going on for over 15 years and he always delivers!

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Leon was superb!

(Translated by Google) Excellent service thanks Matthew 👍🏻 (Original) Excelente servicio gracias matthew 👍🏻

I cannot say enough good things about Toyota of Greenwich. After being told by two other Toyota service centers that my 2024 GR Corolla’s 20,000-mile service — oil, filters, transfer case, rear diff, and brake fluid — was not covered under ToyotaCare (without either location bothering to verify), I decided to give Greenwich a call. From the very first interaction, the difference was night and day. The service representative I spoke to took the time to actually look up my vehicle’s maintenance schedule and confirm the coverage. They were patient, professional, and thorough — even acknowledging that the GR Corolla’s schedule ... Read More

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Google - Aug 12, 2025

I cannot say enough good things about Toyota of Greenwich. After being told by two other Toyota service centers that my 2024 GR Corolla’s 20,000-mile service — oil, filters, transfer case, rear diff, and brake fluid — was not covered under ToyotaCare (without either location bothering to verify), I decided to give Greenwich a call. From the very first interaction, the difference was night and day. The service representative I spoke to took the time to actually look up my vehicle’s maintenance schedule and confirm the coverage. They were patient, professional, and thorough — even acknowledging that the GR Corolla’s schedule is different from the standard Corolla and making sure everything matched Toyota’s official guidelines. On August 12 at 9:30 a.m., Rob S. handled my service and looked up the opcode to verify the no-cost service bulletin. The team completed the entire service quickly and efficiently, and treated both me and my car with genuine care and respect. There was no rush, no guesswork, and no dismissive attitude — just excellent service from people who clearly know their job and take pride in doing it well. Toyota of Greenwich has earned my trust and my future business. I highly recommend them to anyone who values accuracy, professionalism, and great customer service. Thank you for showing what a Toyota service center should be.

Had wonderful experience at Toyota Greenwich. We had Albert and Jose helping us out. Everything went smooth and easy and we got our car. Albert is a pleasure to work with. He was patient and took his time with us. Definitely will be returning for any future purchases.

Came here last weekend with my parents to buy their car and Leon Alvarez and Jose did an amazing job helping us out with the purchase. My parents were new to the process and they were able to answer every question that they had. They walked away very happy with their new car.

(Translated by Google) Thank you so much, Matthew and Jose, for providing excellent service. I'm very happy with the Tacoma! (Original) Muchas gracias Matthew y Jose por brindarme un excelente servicio. Muy feliz con la Tacoma!